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What Our Customers Say...

We love to hear from our customers. We hope you enjoy reading our customer reviews below.

Thank you for advising and assisting us on choosing an amazing holiday.

Karen and Peter

Every aspect of the trip by you worked like clockwork. The hotels, the yours, the coach travel where all superb, and the staff were brilliant.

What an amazing country, a visit to here should be on everyone’s bucket list.

Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.

Martin and family

We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.

Karel and Jan R

We would both like to thank you for organising the holiday.

John & Marion P

I felt that I had to write to you regarding the Staff in the Norwich Office.

As always, all your arrangements worked perfectly. Very many thanks.

Alan and Jill R

We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.

David and Jean C

Just to let you know our holiday in South America was superb!

Quick note, we are back, brilliant holiday everything ran smoothly.

We wanted to say how much we have appreciated Mark's incredible patience, knowledge and sound advice in dealing with any bookings we have made through him at Fred. Olsen.

I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.

Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.

We’ve been using the Colchester branch for the past 12 years to book our holidays and every time we have received excellent service from your advisors.

Still can’t believe how much of an amazing time it was.

Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan

We think Mark and yourself are a credit to Fred. Olsen and so helpful to a nervous traveller (Sue).

Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.

Pat Hopkin & Jim Grieve

I really wanted to thank you so much for your exceptional service that you provided us in arranging not only our flights but all the associated complex documentation, to allow us entry into Canada.

Peter, Jane & Alex

Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.

I would really like to thank a member of your staff - Emily Jacobs for her outstanding help and assistance in our cruise booking.

Amanda and Gordon E

The ship and staff were brilliant. And your shop, made that happen!! Hopefully we will meet again.

In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.

Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.

I just wanted to say thank you!

My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.

Ian & Georgina J

Just finished our cruise on Celebrity Constellation. Wow!!!!!!!!!!!

Terry & Damaris

Thank you for your good company during our trip to to Finland.

I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.

After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.

We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.

Jenny and Trevor B

Being in the UK hospitality industry I fully appreciate outstanding customer service.

I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.

We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.

Karel and Jan R

Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.

Leonard and Wendy N

Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.

I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.

With your help it was a complete surprise for my wife right up to the day of the departure.

Thank you for organising all for us.

We have book a number of holidays through Vicky over the past few years.

Kelly and Gareth K

We would have no hesitation in recommending Riviera and the Lee Wood Hotel.

David & Christine H

We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.

We wanted to give a you very big thank for your help and choosing Cox & Kings for us.

Thank you again for your help and recommendation, it is priceless.

Val and Martin W

Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.

Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements.

Christine and Neil S

The tour was amazing. Kuoni made us feel so safe and cared for.

Suzette and Pete

We are writing to extend our heartfelt thanks for your kindness and support during our recent difficulty in joining our cruise to Scotland.

Thank you for all your help over the years.

Tony and Lisbeth B

I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.

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