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Hi, my name is

Helen

.

Welcome to our

Ipswich

branch

Exciting News

Idelo Travel is NOW part of Fred. Olsen Travel Agents!

After ten years in the business, Andrea and Antony are retiring from the travel industry. As such, Idelo Travel have joined the Fred. Olsen Travel Agents family!

Fred. Olsen Travel has been serving customers on the High Street since 1988 and like Idelo Travel, we have been offering great value holidays through knowledgeable, dedicated and experienced staff.

We are excited to welcome Sarah and Maggie to our team and pleased that they will continue to service your bookings from their new location. We apologise that we cannot retain the existing shop, but due to already having a travel agency on the same street, with plenty of room for expansion, it was felt more prudent to have one large agency under one roof rather than continue in two separate locations. This brings further positives for Idelo Travel customers, as they will now have the services of our other staff in our existing Fred. Olsen Travel Shop, headed up by Branch Manager Helen Jordan and her team below.

If you have a forward booking - don't worry we will be in contact very soon.

Contact Details

Fred. Olsen Travel and TravelQuest

27-29 St. Nicholas Street

Ipswich

Suffolk

IP1 1TW

ipswich@fredolsentravel.co.uk 01473 357 018 Ipswich

Ipswich

Incorporating

Opening Hours

Monday - Saturday: 9am - 5pm

Sunday and Bank Holidays: Closed

2024 Christmas Hours

Monday 23rd December: 9am – 5pm

Tuesday 24 December: 9am – 1pm

Wednesday 25 December: Closed

Thursday 26 December: Closed

Friday 27 December: 9am – 5pm

Saturday 28 December: 9am – 5pm

Sunday 29 December: Closed

Monday 30 December: 9am – 5pm

Tuesday 31 December: 9am – 1pm

Wednesday 1st January: Closed

Tuesday 2nd January: 9am – 5pm

Read our Brochure Online

Brochure Cover

Flight Schedule

Where will you go?

Meet the Team

Helen Jordan

Suzanne Ward

Assistant Manager

Louise Butters

Assistant Manager

Clare Tailby

Senior Travel Consultant

Sarah Masullo

Senior Travel Consultant

Testimonials

Still can’t believe how much of an amazing time it was.

We think Mark and yourself are a credit to Fred. Olsen and so helpful to a nervous traveller (Sue).

Terry & Damaris

Just finished our cruise on Celebrity Constellation. Wow!!!!!!!!!!!

Terry & Damaris

Thank you for your good company during our trip to to Finland.

Just to let you know our holiday in South America was superb!

My First trip to Kuala Lumpur Malaysia

What an amazing country, a visit to here should be on everyone’s bucket list.

December 19, 2022

Amanda and Gordon E

I would really like to thank a member of your staff - Emily Jacobs for her outstanding help and assistance in our cruise booking.

Amanda and Gordon E

November 7, 2022

Peter, Jane & Alex

I really wanted to thank you so much for your exceptional service that you provided us in arranging not only our flights but all the associated complex documentation, to allow us entry into Canada.

Peter, Jane & Alex

October 19, 2022

Excellent service from your advisors for 12 years

We’ve been using the Colchester branch for the past 12 years to book our holidays and every time we have received excellent service from your advisors.

August 19, 2022

We wanted to say how much we have appreciated Mark's incredible patience, knowledge and sound advice in dealing with any bookings we have made through him at Fred. Olsen.

Cruise on Bolette

The ship and staff were brilliant. And your shop, made that happen!! Hopefully we will meet again.

We would have no hesitation in recommending Riviera and the Lee Wood Hotel

We would have no hesitation in recommending Riviera and the Lee Wood Hotel.

David & Christine H

September 7, 2021

Lorna and Kerry are both so helpful and cheery

Being in the UK hospitality industry I fully appreciate outstanding customer service.

Thank you for your sterling work

I thought I should write a letter and thank you for your sterling work in ensuring our holiday for 2021.

Above and beyond her line of duty

In these very difficult times I thought you might like a short note to cheer you up and hopefully make you smile.

Just a note to say thanks for all you've done

Just a note to say thanks for all you've done and to remind that Pat & I are thinking of you & your families at this difficult time.

Pat Hopkin & Jim Grieve

Thank You For Your Exceptional Help

Sue & I want to thank Kerrie & her staff at the Felixstowe branch, for all their exceptional help sorting out our return travel back from Thailand.

An Out-Of-This-World Sri Lankan Wedding

The tour was amazing. Kuoni made us feel so safe and cared for.

Suzette and Pete

Charming and knowledgeable young ladies

I felt that I had to write to you regarding the Staff in the Norwich Office.

Thoroughly professional

I am writing to record my appreciation and thanks for two recent successful consultations with Melanie.

The wedding was absolutely wonderful

We wanted to give a you very big thank for your help and choosing Cox & Kings for us.

What a lovely team

Thank you so much to Gemma and Linda at Fred. Olsen Felixstowe who recently tried to help us get flights to be with our family in their time of need.

Outstanding Service and Help

We wish to mention the outstanding service and help we received from Sam at Fred. Olsen Travel in Lymington.

David and Jean C

September 11, 2018

Cruise to The Italian Riviera

Our Cruise was one of the best we have ever had with Fred. Olsen but this was only our first time on Boudicca - what a lovely ship.

Professional and friendly

I am writing to say thank you to Lisa Robinson and your Colchester team with regards to a recent booking I made to the UAE.

First class service

Having booked many cruises both ocean and one river cruise through Felixstowe branch, mainly through Linda, I can honestly say I have had excellent service.

Gardens Galore River Cruise

We were on the recent Gardens Galore River Cruise, on the Amadeus Brilliant and your representative was Karen Jones.

Value for money with P&O Cruises

We are now looking back on another excellent holiday organised through Thorpe Travel, a Caribbean cruise.

Karel and Jan R

February 27, 2018

Wonderful trip to Tokyo, Japan

Thank you so much for everything you did sorting out my wonderful trip to Tokyo, Japan

December 21, 2017

Great attention to detail

I would just like to say how impressed I am by a member of your staff, Samantha O’Connor, at Fred Olsen Travel, Lymington.

Amazing Service

After a week of searching online for a half board holiday to the Costa Adeje for a reasonable price, Nicola was able to put together a trip that i was really happy with.

Excellent all-round service

I have used Fred Olsen for all of my family travel plans since they opened a branch in Westbourne, Bournemouth.

Spring holiday in Madeira

We have just returned from a brilliant Spring holiday in Madeira, all arranged for us by Lorna.

Karel and Jan R

Mediterranean Cruise

Leonard and I would like to thank you most sincerely for making our cruise to the Mediterranean so perfect.

Leonard and Wendy N

Efficient every time

My wife and I have used Thorpe Travel over a number of years for arranging and booking our cruising, and it has been done very efficiently every time.

Ian & Georgina J

Thank you for organising all for us.

November 23, 2016

Thank you for all your help over the years.

Tony and Lisbeth B

November 23, 2016

Fantastic time in Austria

Thank you so much for looking after us so well time and time again booking our holidays and meeting our requirements.

Christine and Neil S

Wonderful memories

Thank you for advising and assisting us on choosing an amazing holiday.

Karen and Peter

November 23, 2016

America and Canada

Every aspect of the trip by you worked like clockwork. The hotels, the yours, the coach travel where all superb, and the staff were brilliant.

November 23, 2016

We just wanted to say a very big ‘thank you’ for the help and advice you gave us in making the booking for our Canada holiday.

Jenny and Trevor B

November 23, 2016

Just a quick email to say MANY THANKS for all your help before and during our Celebrity cruise of Asia.

January 7, 2019

Quick note, we are back, brilliant holiday everything ran smoothly.

September 11, 2018

Whale watching in Mauritius

Great holiday and thanks again for all your help especially helping us choose Madekwi game reserve.

Martin and family

September 11, 2018

Two weeks in Greece

We would both like to thank you for organising the holiday.

John & Marion P

October 23, 2018

As always, all your arrangements worked perfectly. Very many thanks.

Alan and Jill R

Barcelona birthday

I just wanted to say thank you!

We have book a number of holidays through Vicky over the past few years.

Kelly and Gareth K

The Orient Express

With your help it was a complete surprise for my wife right up to the day of the departure.

November 7, 2018

Local Events

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